Powerhouse
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Solutions · Senior living

Run senior living services, billing and residents in one system.

Powerhouse runs services, billing and resident operations for senior living operators end to end, built for flexible service packages, ad hoc requests and consumption that changes every month.

Build the service packages your residence sells.

Wellbeing, meals, housekeeping and care all run as themed packages that you design yourself and that residents activate in the app or through a member of staff at the desk. Start date, next invoice date and monthly renewal are set the moment a package goes live.

Powerhouse senior living: service packages, local rules, payment matching, digital and in person

Every extra service ends up on the monthly invoice.

Flexibility is the point. A resident can pause, change or cancel at any time, and nobody has to unpick a spreadsheet afterwards to work out what that means for the invoice.

In a residence, no two months look alike.

✓register ad hoc and one off services in seconds
✓adjust hours or packages whenever a resident's needs change
✓let every change flow into the monthly invoice automatically
✓sync straight to your finance module or accounting package
Powerhouse resident invoice showing a fixed monthly package plus ad hoc services added during the month

See what your services actually do.

Monthly reporting brings together active subscriptions, consumption planned against consumption delivered, and service levels per service type and per resident.

That is data you can make decisions on: how your packages perform, which services drive margin, and where to focus your resources.

Powerhouse monthly report: active subscriptions, planned versus delivered consumption and service levels per resident

Actions that work in the app and at the desk.

Every function in Powerhouse exists in a resident version and a staff version, so the same booking, service request or contract can be completed by the resident in the app or by a colleague at the desk, on paper where that is what suits.

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Powerhouse resident app support screen next to the same action performed by staff at the desk

Variable invoices, matched to payments automatically.

Powerhouse matches each incoming payment to the right invoice, sends its own reminders when something is outstanding or incomplete, and keeps a live picture of what has been paid, what is still open and what is overdue, per resident and across the residence.

Powerhouse payment matching view: auto matched versus needs review, with automated reminder status
Paloma · Belgium

Paloma grew 10x, from 150 to nearly 1,100 units, without rebuilding their operations each time.

Before Powerhouse, contracts, invoices and follow-ups were all manual. At peak, keeping up with invoicing and onboarding was the equivalent of a full-time job.

Now contracts generate automatically, invoices go out on their own, and 40 to 45% of owner questions are handled by the system, so the team stays with residents instead of behind a screen.

FAQ

Questions senior living operators ask.

Yes. Packages, extra hours and one off services sit on the same resident profile, and every change is carried into the monthly invoice automatically.

Yes. Services can be charged at day level as well as per month, and the billing logic accounts for the rules of each market we support.

Every function exists in a self service and a staff assisted variant. Staff do the same actions at the desk, and contracts can be signed on paper.

Monthly reporting on active subscriptions, consumption planned against delivered, and service levels per service type and per resident.

Powerhouse can go live in weeks, with a dedicated onboarding and customer success team to support the set up or migration.

One system for services, billing and residents.

See how Powerhouse runs services, billing and resident operations for senior living operators, and what it could unlock for yours.

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