Open role · Customer Success
Customer Success
Own customer relationships post-go-live and help operators get real value as they scale.
Ghent, BEFull-timeOn-site / hybrid
You'll be the operator's partner after the sale — onboarding them well, driving adoption, and turning happy customers into advocates who scale their portfolios on Powerhouse.
What you'll do
- ✓Own onboarding and time-to-value for new operators.
- ✓Drive adoption, retention and expansion across accounts.
- ✓Be the voice of the customer inside product.
- ✓Turn results into stories, references and referrals.
What we're looking for
- ✓Experience owning B2B / SaaS accounts post-sale.
- ✓Genuinely organised and proactive — you spot risk early.
- ✓Comfort being technical enough to guide an operator.
- ✓Operator empathy and patience for complex setups.
Why Powerhouse
We're a small team taking on an old, conservative industry — and winning. You'll have real ownership, ship fast, and see your work in the hands of operators managing thousands of homes across Europe. We move quickly, keep standards high, and play to win.
Sound like you?
Send us a few lines on why you're a fit. No cover-letter theatre — just be real.
Apply for this role →